Returns & Exchanges

At NWTN Home, we want you to love every piece in your space. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all hardware, assembly instructions, and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup; once scanned, you will receive a tracking notification for your return shipment.

• 4.
  Receive Your Refund

  After our warehouse inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.